Pass FAQSDavid Stubbs
Do I need to buy my pool pass in advance?
Yes. With a maximum capacity of 50 for each session and all visitors welcome, booking in advance is highly recommended. Pool passes do often sell out, so walk-ins are discouraged.Group form
Do I have to buy a pool pass if I’m not going to swim?
Yes. Purchasing a pool pass gives you access to the entire pool area including the Picnic Pavilion as well as the poolside chairs, tables and lawns.
How much time is the purchase of a Pool Pass good for?
A Pool Pass at Astoria is good for a specific session. Sessions are 2.25-2.5 hours long depending on the month.
Is there a cancellation fee when a pool pass is reserved but not used?
Yes. For Annual Pass holders, a cancellation fee of $10 will be charged if passholder 1) no shows; 2) does not cancel prior to the 48-hour cancellation period. The fee can be avoided by calling or emailing Astoria at least 48 hours in advance of the reservation day/time. For Punch Card holders, there is no cancellation fee, but the punch(es) is/are not added back to the Punch Card.
How much are annual passes?
Annual Passes range in price depending on the size of your family.Annual Passes
Are annual passes on sale year round?
Yes. Annual Passes are available. Please contact the hot springs staff, and you will be directed to the best person to help set you up with an annual pass.
Who is eligible to purchase annual passes?
Local individuals and local families (see next FAQ) are eligible to purchase Annual Passes, as a part of our Locals Loyalty Program. Passholder(s) must be local residents of Teton County (WY & ID), Sublette County, WY, and Lincoln County, WY. Please bring local ID* must be presented at check-in upon each visit to Astoria Hot Springs. *Approved documentation for proof of local residency for Annual Passes: local ID, property tax, car registration, utility bill, lease agreement
Who is included in a family annual pass?
An Annual Pass is valid for immediate family members only. No exchange of pass holder members allowed. This includes but is not limited to: other family members including grandparents, friends, significant others, caretakers, coworkers, employees, neighbors, mentors, nannies, etc. These guests must purchase a single visit pass, punch pass or annual pass separately.
What is required to complete the purchase of an annual pass?
Please bring a copy of each adult’s local ID, even if only one family member purchases an Annual Pass for the entire family. Reminder: Annual Passes are good for immediate families only. Review FAQ #3 for more details.
Are annual passes valid for guests of the passholder?
No. Guests must purchase a single visit pass, punch pass or annual pass separately. A family that has an Annual Pass cannot exchange one of their family members for a guest. A guest includes but is not limited to: other family members including grandparents, friends, significant others, caretakers, coworkers, employees, neighbors, mentors, nannies, etc. These guests must purchase a single visit pass, punch pass or annual pass separately.
Are gift cards available to purchase online?
Yes! We have a $50 and $100 Digital Gift Card available for anyone to purchase online. Gift card is valid for Pool Pass reservations; not applicable for concession sales.$50 & $100 GIFT CARD
Are punch cards available to purchase online?
Yes! Digital Punch Cards are part of our Locals Loyalty Program. Available for locals only, buy a 20-Punch or 10-Punch and save 10% today!Punch Cards
How do you reserve soaks with a promo code?
The recipient of the Annual Pass*, Gift Card or Punch Card** will receive an email that includes a “Gift Card” code to use all year long when reserving soaks online. *Upon check-in, local proof will be checked to make sure the Annual Pass Gift Card code used matches the pass holder’s name. **Punch Card user must be local and present their local ID at check-in.