COVID PROCEDURES

Prioritizing Safety

Your safety and comfort are our highest priorities at Astoria Hot Springs, and we have protocols in place to help every person feel safe while visiting. Upon reviewing our COVID-related or general hot springs information, please send us your questions or feedback if you’d like to at h[email protected].

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Know Before You Go:

1. If you purchased a local ticket, bring proof to check-in to confirm your ticket at the local rate. Locals must be residents of Teton County (WY & ID), Lincoln County, WY, and Sublette County, WY. Acceptable local proof includes things like a license, lease agreement, property tax statement, car registration, library card or current pay stub.

2. At check-in, staff will carry out a simple symptoms check. Please make sure you have quarantined per CDC or Teton County guidelines if you were recently exposed to Covid.

3. There is a maximum capacity of visitors for each session. Advance reservations are highly recommended – tickets do sell out.

4. Each pool has a maximum capacity. Parties may have to split up to try different pools out.

5. Masks are recommended in spaces where social distancing is not possible.

6. There is a maximum capacity in each changing room at one time. Come ready to swim!

7.┬áBring minimal personal items – we have cubbies but no lockers.

HOW WE ARE PREPARED

  • Symptom check of every visitor prior to entry
  • Limited capacity with a maximum number of visitors per session
  • Strict capacity limits in each pool
  • Masks are recommended in crowded spaces
  • Social distancing required
  • Limited capacity in changing rooms
  • Sneeze guard at check-in desk
  • Hand-sanitizing stations
  • Frequent cleaning and disinfecting of high touch surfaces throughout the property
  • Touchless transactions whenever possible

WE ASK OF YOU

Please remember that your continued support of our donor-supported hot springs is critical to our ability to achieve our mission.

PLEASE:

  • If you are sick or not feeling well, please stay home.
  • Wash hands often and use hand sanitizer where available.
  • Wear a mask when social distancing is not possible.
  • Maintain social distancing from other parties.

COVID Policy FAQs

What can you expect upon arrival?

The check-in process occurs outside prior to entry and includes a symptoms check and a short staff talk.

Masks are recommended indoors. Each pool has a maximum capacity, and social distancing is required at all times including in the pools.

Are advance reservations required?

They are highly recommended. With a maximum capacity for each session and all visitors welcome, booking in advance is required. It’s easy to make a reservation online!

Are walk-in reservations possible?

Walk-in reservations are highly discouraged. Walk-ins may be turned away if Astoria is at maximum capacity.

Are casual group gatherings allowed at this time?

Casual group gatherings including birthday parties are welcome at this time.

If you have an upcoming special occasion and would like to plan an event, please call us to inquire or email us at [email protected] We are happy to discuss the possibility of an event with you.

Are group events allowed at Astoria?

Casual group gatherings including birthday parties are welcome at this time.

If you have an upcoming special occasion and would like to plan an event, please call us to inquire or email us at [email protected] We are happy to discuss the possibility of an event with you.

How can you be prepared?

Show up ready to swim with limited personal items. There is a low maximum capacity in each changing room at one time. Astoria does not provide towels, but we do sell basic white ones if you are in need. Make sure you bring your bathing suit, as Astoria does not have any for sale.

How can you help keep staff and other visitors safe?

Social distancing, wearing masks are recommended indoors per CDC guidelines, and remember, if you do not feel 100% with cold or flu-like symptoms, please do not enter Astoria Hot Springs.

How is Astoria making sure visitors are safe while visiting?

Astoria has a strong COVID plan in place to provide a safe and healthy environment including a symptoms check prior to entry, reduced maximum capacities in each pool and changing room, and recommending indoor mask wearing.

How many visitors does Astoria allow at one time?

Our maximum capacity for each session is 60. A break between sessions gives staff time to disinfect the changing rooms, all high touch surfaces and other public spaces.

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